Customer Loyalty and Relationship Marketing

This month is International Customer Loyalty Month.  It is said that it takes 5 to 25 times more time and money (depending on which reports you read) to gain a Continue ReadingCustomer Loyalty and Relationship Marketing

The Fortune’s In the Follow Up

The first week in February was International Networking Week and this year’s theme was ‘Follow Up.’ I’m sure you have all heard – ‘The Fortune’s in the Follow Up’ How Continue ReadingThe Fortune’s In the Follow Up

Love Thy Clients and Customers

The first week of Februray was International Networking Week. I was asked to do a Lunch and Learn for a local Chamber of Commerce. Part of my presentation stressed the Continue ReadingLove Thy Clients and Customers

How to Get the Most from an Expo

I gave a presentation recently to a local chamber of commerce on ‘how to get the most from an expo.’  Over the course of my business career I have worked Continue ReadingHow to Get the Most from an Expo