Customer Loyalty and Relationship Marketing

This month is International Customer Loyalty Month.  It is said that it takes 5 to 25 times more time and money (depending on which reports you read) to gain a Continue ReadingCustomer Loyalty and Relationship Marketing

Love Thy Clients and Customers

The first week of Februray was International Networking Week. I was asked to do a Lunch and Learn for a local Chamber of Commerce. Part of my presentation stressed the Continue ReadingLove Thy Clients and Customers